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What to expect from a mobility aid home visit

10th March 2025

Are you looking for an engineer to install a stairlift, or would you like to install a walk-in shower? We offer a wide range of high-quality mobility solutions, including stairlifts and bathing solutions.

These important accessibility products are manufactured by Handicare and are here to help you live independently. If you are thinking about having a mobility aid installed at home, it is essential that you receive bespoke advice to suit your individual needs and home layout.

A professional and free, no-obligation home visit can bring much-needed peace of mind. We can arrange for experienced engineers to visit your home and assess your needs before offering tailored advice and a quote. Read on to discover what you can expect from a mobility aid home visit.

Why a home visit is essential for choosing the right mobility solution

  • You receive tailored recommendations to ensure products suit your needs and home layout.
  • You can ask questions and understand how the products will work in your home.
  • You can be confident in your purchase thanks to personal and professional guidance.

What happens during a home visit for a stairlift?

Initial consultation: Understanding your needs

The first part of the consultation is to understand your unique needs. To do so, your consultant will discuss your mobility needs and the specific requirements of your home.

You will be asked about your staircase type so it can be determined if you need a stairlift for straight or curved stairs. They will then be able to explain the available options. We have a range of straight stairlifts, curved stairlifts, and stairlifts for narrow stairs available.

They will also discuss your bespoke requirements, such as perch seats for those who find it difficult to sit down.

READ ALSO: Types of stairlifts

Home assessment

The stairlift engineer will measure your staircase, assess its dimensions, and recommend the most appropriate stairlift model for your home. This is achieved via a high-tech 3D electronic survey system.

The engineer will also check for potential obstructions or unique features that might impact the stairlift installation. This thorough assessment will ensure that the correct solution is recommended for an expert stairlift installation service.

READ ALSO: Why choose an Age Co stairlift?

Exploring features and customisation

During your home visit, the consultant will discuss the various features and customisation options.

For example, you might require a stairlift for narrow stairs, a perch seat, or any number of optional features. Every stairlift user is different, so we want to ensure your stairlift is the best possible match.

You might benefit from a powered swivel seat that turns safely onto the landing once the stairlift has reached its destination. You could also benefit from an automated footrest or a particular style of remote control.

For many users, it's important that their stairlift also blends seamlessly into their home décor. Therefore, you will be able to discuss custom seat designs, including colours and fabrics. There are even options regarding the colour of the stairlift rail system.

Detailed quote and recommendations

Once your stairlift has been measured and the various options/features have been discussed, you will then receive a clear, no-obligation stairlift quote. This will include installation costs and warranty details. This is a good time to discuss any questions you have about service and maintenance.

If you decide to proceed, the next step is to arrange a time for your custom stairlift installation. Depending on your bespoke needs, a stairlift can be installed a few days from your consultation date. The installation process will be discussed with you so you can be confident when making your decision.

Book a stairlift home visit

What to expect from a home visit for accessible bathing solutions

Discussing your accessibility needs

There is a wide range of options for accessible bathing solutions. During a home visit, your consultant will enquire about your current preferences and difficulties with bathing. This will help them understand your unique mobility needs. For example, you might prefer a walk-in bath or a walk-in shower with a seat.

Different bathroom layouts can require different solutions, so it will be important to determine what products will be suitable for you.

READ ALSO: What are the different types of walk-in showers and baths?

Bathroom assessment

The consultant will take time to carefully evaluate the size and design of your bathroom, helping them to recommend the best solution. For example, you might require a corner shower enclosure or a compact bathing unit.

Your preferences will be taken into account, and additional features that you might benefit from will be considered. Creating an accessible bathroom is multi-faceted, so you can discuss options like grab rails, lever action taps, and drop-down rails to assist when navigating the bathroom.

Customising your accessible bathing solution

When customising your accessible bathing solution, there are several options, and the consultant is there to ensure you get what’s right for you.

Walk-in baths can help you enjoy leisurely bathing, promoting comfort and safety. Walk-in showers allow you to continue showering independently, thanks to step-free entry and comfortable seats for ease of use.

Accessories like grab rails can be helpful to enhance safety further, so this will be discussed with you for a tailored recommendation. There are also a number of aesthetic choices to ensure your bathroom looks great. These can include glass bath screens, heated towel rails, and vanity units.

Personalised quote and installation plan

Next, you will receive a personalised quote for your chosen bathing solutions, including all costs for the desired products, installation and warranty. The quote will be 100% transparent with no hidden fees.

If you are happy with your quote, the installation process and timeline will be fully explained. All that’s left is to book an installation date for your new accessible bathing solutions.

Book a home visit

Benefits of choosing Age Co stairlifts and mobility aids

  • Age Co works with Handicare, a trusted provider of high-quality mobility solutions, such as stairlifts and bathing aids.
  • Comprehensive support is yours from the first consultation to aftercare.
  • A low-price guarantee for every customer.
  • Customer satisfaction is ensured with free, no-obligation home visits.

How to book your home visit

Booking your free, no-obligation home visit is easy with two simple steps:

  • Make an enquiry via the phone or our website.
  • Arrange a convenient time for the visit.

There is no pressure to purchase a stairlift or bathing product after your home visit. The expert advice and assessment are yours for free. Receive your quote, and if you want to arrange an installation, we can make it happen at a time that suits you.

Browse our range of stairlifts or walk-in baths and showers today, then get in touch if you want to learn more.

This article is brought to you by Handicare, in partnership with Age Co, offering a wide range of home mobility products, including stairliftshomelifts, and bathing solutions. For more information on how they can help improve accessibility in your home, please get in touch today.

This news article is from Handicare UK. Articles that appear on this website are for information purposes only and are up to date as of the time of publishing